Given the digital nature of our products, they can’t be returned or exchanged. Once you’ve purchased one, we can’t refund you. Check out the template demos, features, and make sure your tech matches our requirements before purchasing. Have questions about a particular template? Feel free to contact us before buying!
By purchasing a Template Kit, you acknowledge that:
We’re committed to assisting you with any issues relating to the template itself, the import process, downloads, and the provided files, or any potential problems arising from these. Please note that template support expires 6 months after the date of purchase.
However, we’re unable to provide our assistance to general questions relating to WordPress, plugins, Template Kit or coding modifications, any difficulties you may face due to them, or software-related issues.
Specifically, our template support does not include the following:
You’re entitled to receive all future updates to the template throughout its lifespan until the product is removed from our shop.
We provide support through our template support form and strive to respond within two business days, Monday through Friday.